FAQ

What size should I order? Please see our size guides here to help find the perfect fit! When in doubt, we recommend sizing up. If you have any specific questions about sizing, please feel free to email info@shopwaterful.com! When will my order ship? Your order is processed in 2 business days. After your package is sent to the shipping carrier, you’ll get a shipment notification email with a tracking number, to let you know it's on the way! Not in love with your suit? Returns must be submitted within 14 days to be eligible for a refund to your original payment method, and 30 days for an exchange or store credit to be processed. Items from different orders cannot be combined within the same return If a refund is selected, a $15 restock fee will be deducted from your return amount. Shipping and Package Protection charges are not subject for refund If multiple returns are created for different items within the same order, they must be sent back separately with the correct returns label. Your return will begin processing as soon as your returning items are marked as 'in transit' by the courier.